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PRODUCT DESCRIPTION & REVIEWS
WhatsApp Chat Overview:
Do you want to improve your customer service? Social Chat allows your users to start a conversation from your website directly to your WhatsApp phone number with one click.
Easily add the WhatsApp button on your website, make your website visitors easy to contact you via WhatsApp!
Multiple team member accounts
Social Chat allows you to include unlimited agent accounts with their names and labels to provide users with direct contact with the different support areas of your site.
Chatbox interface for each agent
With Social Chat for WordPress, you can include a chatbox for each agent where users can type their first message directly to the WhatsApp number.
When your visitors click the send button, they will be redirected to the WhatsApp web or app depending on the device they’re using.
- Custom welcome message
Create a preset welcome message for each agent that will be displayed on the chatbox.
- Custom user’s message to agent
Preset different custom messages to send to each agent and role available.
- Users’ first message
Allow users to type their messages freely before sending them to the agent’s WhatsApp.
Customize colors and layout settings
Modify the colors to match your site’s look and feel and customize the text to display your users’ language through the WordPress live customizer interface.
If your site is in multi-languages, you can set the text in each of those languages via the WPML string translation module. Also, hide or show accounts based on the language your user is currently viewing.
You can show the WhatsApp button at the homepage, specific posts, categories, or pages.
Choose a cool circular or a formal rectangle WhatsApp button.
Social Chat is totally GDPR compliant as it doesn’t store any personal data.
Choose where you want to display the WhatsApp redirect button.
Button availability time
Select button availability hours based on a custom timezone.
40+ custom icons
WhatsApp Chat allows you to choose between 40+ icons to include in your WhatsApp button.
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